Smith&Leather is a well-known leather brand in South Korea. They service scope that includes electronic accessories, mobile phone cases, automobile parts, wallets, golf balls, golf packages and other leather products. Their market positioning also service the middle and high-end market population in South Korea. Therefore, they are very cautious in the selection of gift packaging, such as gift boxes, tuck boxes and gift bags, which have extremely high requirements for packaging quality.
How did find Js packaging factory? They accidentally saw the video of Jinshun Printing Factory on social media. The gift boxes, paper bags and production lines in the video left a deep impression for them, so they couldn’t wait to contact us and make an appointment come to China to visited the factory.
Before cooperating with us, all the packaging of their packaging products was produced in South Korea, and the local prices were higher, so they have been looking for other packaging suppliers to provide them with satisfied packaging products.
In April, 2024, they came to China and visit our factory. After understanding the one-stop packaging services such as design, samples, production lines, and transportation total solution, they were very satisfied with our craftsmanship and the packaging materials used, which met their expectations.Before cooperating with us, they also visited different suppliers in Dongguan, Guangzhou. Why did they choose js packaging manufacturer in the end? There are main factors as below:
1. Thoughtful pre-conference service. In the case of language barriers, we made airport pick-up and hotel arrangements for them in advance, and then helped them solve accommodation and transportation problems, and dietary precautions after arriving in Shenzhen. We made communication plans in advance.
2. Professional packaging solutions. After the customer visited, the first time took them around to the factory. After a brief introduction, we sat down and talked about the their specific packaging needs, such as the color, material, printing process of the packaging, and other possible hidden problems. After continuous communication, we know that the requirements were high-end quality, the pantone color have to be right, and the delivery on time service. In the sample room, we found corresponding materials and products for the their reference, and then we arrange make digital sample in scene. They was very satisfied after seeing it. About the delivery date, we also tried to coordinate with the production line to ensure that the delivery time could be made within the time they required. They also saw our full sincerity.
3. Active communication after production. After confirming the order and mass production, our professional consultants also attach great importance to the order. Every step of production will take photos or videos to them, keep in touch with them at any time, and actively inform the progress of production to reassure the customer.
4. Delivery and transportation services. Knowing that their care a lot about delivery time, our professional consultants actively communicate with relevant managers in charge during production, assembly and quality inspection to ensure that they can ensure quality and timely delivery. Therefore, after the entire large order was placed, they are very satisfied with our service and delivery time. They also told us that js packaging factory was their first supplier in the Chinese market and the results were very satisfied. They will continue to cooperate with us for subsequent new project orders.
In the end, we believe that there is no cooperation without reason. Everything is the result of the efforts of both parties. Jinshun Printing Factory believes that just use more than 100% service to serve each of our customers in the future, let our customers will not worry about their packaging. If you have any packaging needs, please contact the professional Jinshun Printing Factory!